Privacy Policy | Agent School

1. Introduction

Agent School ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at agentschool.io, use our services, or interact with us in any way.

Personal information means any information that can be used to identify you, including your name, email address, IP address, and information about how you use our website and services.

2. Information We Collect

We collect information in the following ways:

Information you provide

Contact information: Name, email address, and company name when you book a demo, subscribe to our newsletter, or contact us
Communication: Messages and correspondence you send to us
Account data: If you create an account, we collect login credentials and profile information you provide

Information collected automatically

Log data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages, referring URL
Device information: Device type, operating system, screen resolution
Usage data: How you interact with our website, features used, and error logs

Information from third parties

When you book a demo through Cal.com or similar scheduling tools, we receive the information you provide to those services (e.g., name, email, selected time slot).

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and maintain our website and services
To process and manage demo bookings and follow-up communications
To send you marketing communications (with your consent) about our products and updates
To respond to your inquiries and provide customer support
To improve our website, services, and user experience
To analyze usage patterns and trends
To detect, prevent, and address technical issues, fraud, or abuse
To comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal data based on: (a) your consent; (b) performance of a contract with you; (c) our legitimate interests (e.g., improving our services, marketing, security); or (d) compliance with legal obligations.

5. Sharing Your Information

We may share your personal information with:

Service providers: Analytics (e.g., Vercel Analytics), scheduling (Cal.com), email delivery, hosting, and other vendors who assist us in operating our business. These providers are contractually bound to protect your data.
Legal requirements: When required by law, court order, or government authority
Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., local storage) to enhance your experience, analyze site traffic, and understand usage patterns. Cookies may be session-based (deleted when you close your browser) or persistent (stored for a set period). You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption (e.g., TLS for data in transit), access controls, and secure hosting. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. For example, we may retain contact information for the duration of our business relationship and for a reasonable period thereafter for legal and compliance purposes. You may request deletion of your data at any time (see Your Rights below).

9. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Erasure: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Objection: Object to processing based on legitimate interests
Restriction: Request restriction of processing in certain circumstances
Opt-out of marketing: Unsubscribe from marketing emails at any time

To exercise these rights, contact us at hello@agentschool.io. If you are in the EEA or UK, you may also lodge a complaint with your local data protection authority.

10. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, and the right to opt-out of the "sale" or "sharing" of personal information. We do not sell or share personal information as defined under the CCPA. To exercise your rights, contact us at hello@agentschool.io.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data from the EEA or UK, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses.

12. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.

13. Third-Party Links

Our website may contain links to third-party websites (e.g., Cal.com, LinkedIn). We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. For material changes, we may notify you by email or through a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

15. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Agent School
Email: hello@agentschool.io